Terms & Conditions

Effective Date: May 01st, 2026

Welcome to Perfect Health Supplies ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of this website and any purchases made through the website.

By accessing this website, creating an account, or purchasing products from Perfect Health Supplies, you agree to be bound by these Terms.

If you do not agree to these Terms, you must discontinue use of this website.

1. Company Information

Perfect Health Supplies is an online supplier of surgical instruments, medical devices, healthcare products, and related accessories.

The Company reserves the right to modify these Terms at any time without prior notice. The most current version will always be posted on this website.

Your continued use of the website constitutes acceptance of any changes.

2. Eligibility to Purchase

By placing an order through this website, you represent and warrant that:

• You are at least 18 years old.
• You are legally capable of entering into a binding agreement.
• The information you provide is true, complete, and accurate.
• You are authorized to purchase the products ordered.

The Company reserves the right to refuse service, restrict purchases, or cancel orders at its sole discretion.

3. Regulatory Compliance

Your purchase and use of products sold by Perfect Health Supplies are also subject to our:

• Regulatory Compliance Policy
• Privacy Policy
• Return & Refund Policy
• Shipping Policy

By purchasing from our website, you agree to comply with all applicable federal, state, and local laws and regulations.

4. Product Information

The Company makes reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

• Product images are for illustration purposes only.
• Colors, finishes, packaging, and specifications may vary.
• Manufacturers may change product specifications without notice.
• Product availability may change without notice.
• Typographical, pricing, or technical errors may occur.

The Company reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

5. Orders

All orders are subject to acceptance and availability.

Perfect Health Supplies reserves the right to:

• Refuse or cancel any order;
• Limit quantities purchased;
• Request additional verification;
• Correct pricing or inventory errors;
• Refuse service at its sole discretion.

An order confirmation email does not constitute acceptance of an order.

An order is deemed accepted only when:

1. Payment has been successfully authorized; and
2. The order has been shipped.

6. Pricing

All prices displayed on the website are subject to change without notice.

The Company reserves the right to:

• Correct pricing errors;
• Modify prices;
• Cancel orders resulting from pricing inaccuracies;
• Correct shipping or tax calculation errors.

If an error is discovered after payment, we may:

• Cancel the order and issue a refund; or
• Contact you regarding the corrected price.

7. Payment Terms

Payment is due at the time an order is placed unless otherwise agreed in writing.

Accepted payment methods are displayed during checkout.

The Company reserves the right to:

• Decline suspicious transactions;
• Cancel fraudulent orders;
• Request identity verification;
• Refuse service;
• Report suspected fraud to law enforcement authorities.

Customers are responsible for ensuring that billing information is accurate and current.

8. Taxes

Customers are responsible for all applicable:

• Sales taxes;
• Use taxes;
• Import duties;
• Customs fees; and
• Government-imposed charges.

Where required by law, the Company will collect applicable taxes during checkout.

Tax-exempt customers may be required to provide valid exemption certificates before an order is processed.

9. Shipping and Delivery

Shipping charges are calculated at checkout unless otherwise stated.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Perfect Health Supplies is not responsible for delays caused by:

• Shipping carriers;
• Weather conditions;
• Customs inspections;
• Supply chain disruptions;
• Labor disputes;
• Natural disasters;
• Government actions; or
• Events beyond our reasonable control.

Risk of loss and title transfer to the customer upon delivery of the shipment to the carrier.

Customers are responsible for inspecting shipments immediately upon receipt.

Claims for shipping damage or shortages must be reported within three (3) business days after delivery.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

The Company reserves the right to:

• Deny unauthorized returns;
• Deny returns of products not in resalable condition;
• Charge restocking fees where permitted;
• Refuse returns that violate our policies.

Certain products may not be eligible for return.

Customers should review the Return & Refund Policy before placing an order.

11. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

PERFECT HEALTH SUPPLIES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING:

• IMPLIED WARRANTIES OF MERCHANTABILITY;
• IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE;
• IMPLIED WARRANTIES OF NON-INFRINGEMENT;
• WARRANTIES ARISING FROM COURSE OF DEALING; and
• WARRANTIES ARISING FROM USAGE OF TRADE.

The Company does not warrant that:

• The website will operate without interruption;
• The website will be error-free;
• The website will be secure at all times; or
• Products will meet every customer's individual expectations.

Any manufacturer warranty is solely the responsibility of the manufacturer.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERFECT HEALTH SUPPLIES SHALL NOT BE LIABLE FOR ANY:

• Indirect damages;
• Incidental damages;
• Consequential damages;
• Special damages;
• Punitive damages;
• Loss of profits;
• Loss of revenue;
• Loss of business;
• Loss of goodwill;
• Loss of data; or
• Business interruption.

WHETHER ARISING FROM:

• CONTRACT;
• TORT;
• NEGLIGENCE;
• STRICT LIABILITY;
• BREACH OF WARRANTY; OR
• ANY OTHER LEGAL THEORY.

IN ALL CASES, THE COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some states do not permit certain limitations of liability. In such jurisdictions, these limitations shall apply to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Perfect Health Supplies and its:

• Owners;
• Officers;
• Directors;
• Employees;
• Affiliates;
• Agents;
• Suppliers; and
• Service providers,

from and against any claims, liabilities, damages, losses, costs, expenses, or attorney fees arising from:

• Your use of the website;
• Your purchase or use of products;
• Your violation of these Terms;
• Your violation of any applicable law;
• Fraudulent or unlawful conduct; or
• Your infringement of any third-party rights.

14. Intellectual Property

All content on this website, including:

• Logos;
• Trademarks;
• Product images;
• Graphics;
• Text;
• Videos;
• Website designs;
• Software; and
• Other materials,

is the property of Perfect Health Supplies or its licensors and is protected by copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or exploited without prior written consent.

15. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials;
• Restricting access to your account;
• Ensuring the accuracy of account information; and
• All activities occurring under your account.

The Company reserves the right to suspend or terminate accounts at any time without notice.

16. Force Majeure

The Company shall not be liable for failure or delay in performing its obligations due to circumstances beyond its reasonable control, including:

• Natural disasters;
• Pandemics;
• Government actions;
• Labor shortages;
• Internet or utility outages;
• Transportation disruptions;
• Cyberattacks; or
• Other force majeure events.

17. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

18. Dispute Resolution

Any dispute arising from these Terms, the website, or products purchased from Perfect Health Supplies shall be brought exclusively in the state or federal courts located in Orange County, Florida.

The parties consent to the exclusive jurisdiction and venue of such courts.

At the Company's sole election, disputes may be resolved through binding arbitration administered by the American Arbitration Association.

The prevailing party shall be entitled to recover:

• Attorney fees;
• Court costs;
• Arbitration costs; and
• Collection expenses.

19. Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PERFECT HEALTH SUPPLIES AGREE THAT ANY CLAIM, DISPUTE, OR LEGAL PROCEEDING ARISING OUT OF OR RELATING TO:

• These Terms & Conditions;
• The Regulatory Compliance Policy;
• The Website;
• Any Product Purchased;
• Any Transaction Conducted Through the Website; or
• Any Relationship Between You and Perfect Health Supplies,

SHALL BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED:

• Class Action;
• Collective Action;
• Representative Action;
• Mass Action; or
• Private Attorney General Action.

YOU EXPRESSLY WAIVE ANY RIGHT TO:

• Participate in a class action lawsuit;
• Act as a class representative;
• Join claims with claims of other customers;
• Consolidate claims involving multiple customers; or
• Seek relief on behalf of any other person or entity.

No arbitrator, court, or tribunal shall have authority to:

• Consolidate claims from multiple parties;
• Preside over any class, collective, or representative proceeding; or
• Award relief to any person other than the individual party bringing the claim.

If any portion of this Class Action Waiver is found to be unenforceable with respect to a particular claim or request for relief, that claim or request for relief shall be severed and litigated separately, and the remaining provisions of this waiver shall remain in full force and effect.

THIS CLASS ACTION WAIVER IS A MATERIAL AND ESSENTIAL PART OF THESE TERMS & CONDITIONS AND SHALL SURVIVE TERMINATION OF YOUR RELATIONSHIP WITH PERFECT HEALTH SUPPLIES.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms & Conditions, together with the Company's:

• Regulatory Compliance Policy;
• Privacy Policy;
• Return & Refund Policy; and
• Shipping Policy,

constitute the entire agreement between the customer and Perfect Health Supplies regarding the use of this website and the purchase of products.

22. Contact Information

Questions regarding these Terms & Conditions may be directed to Perfect Health Supplies using the contact information provided on this website.